We at Azaleatees.com want you to be completely satisfied with your purchase. If for any reason you’re not happy with your item, we offer a hassle-free return and refund policy.
What can be returned?
- Unworn, unwashed, and undamaged items with original tags attached.
- Items purchased within the last 30 days.
- Items that are incorrect (size, color, style) due to our error.
What cannot be returned?
- Items worn, washed, or damaged.
- Items purchased more than 30 days ago.
- Final sale items (clearly marked on product page).
- Gift cards.
How to initiate a return:
- Contact Us: Please email our customer service team at [email protected] within 30 days of receiving your order, stating your intention to return and the reason for return.
- Return Authorization: We will send you a return authorization number (RAN) and instructions on how to return your item(s).
Shipping:
- You are responsible for the cost of return shipping. We recommend using a trackable shipping service.
- Azaleatees.com is not responsible for lost or damaged return packages.
Refunds:
- Once your returned item is received and inspected, we will process your refund within 5-7 business days.
- Refunds will be issued to the original payment method used for the purchase.
- Shipping costs will not be refunded unless the return is due to our error.
Exchanges:
Currently, we do not offer exchanges. However, you can return your unwanted item(s) and place a new order for the correct size or style.
Please note:
- We reserve the right to deny unreasonable returns.
- This policy is subject to change without notice.
For any questions regarding our return and refund policy, please don’t hesitate to contact us at [email protected] .
We strive to provide excellent customer service and appreciate your understanding.
Happy Shopping!
Azaleatees.com Team